MADE IN THE USA
1-888-923-1373

Terms and Conditions

Method of Payment
We accept personal and certified checks, money orders, Visa, MasterCard, American Express, and Discover. Make checks payable to Blue Canoe. Sorry, no CODs. If paying by personal check please allow three weeks for it to clear our bank, plus delivery time. All prices are in U.S. currency. If ordering online, you must pay by credit card.

Shipping Method
Orders are generally shipped via priority mail. Orders over $200 will ship via UPS ground and require a physical address. Please be aware of delivery time to your area.

Delivery Time
We ship orders complete. Please allow two to three weeks delivery time. If you would like RUSH shipping, we can accomodate. There will be a $20 fee on top of our flat rate shipping charge and your order will be sent via UPS 3day select.

Returns & Exchanges

Your order will include a return and exchange form. Please fill it out completely and include it with any returned item. Refunds are credited back to the original method of payment used. Panties are non-returnable. Washed, used or stained items cannot be accepted for exchanges or refunds. Returns containing scented items will be charged a 25% restocking fee to cover cleaning costs. All returns must by made within 30 days of receipt Please include your credit card information for any item you wish exchanged.NOTE: All sale items are retunable for exchange or house credit only as stated on our sale page. Sale items are not refundable

Back Orders
Online orders are shipped complete, so if a particular item is temporarily out of stock your order will be delayed. We will contact you to see if you wish to wait for that particular item or if you wish to cancel and reorder that item when it arrives at our warehouse.